Information on refund procedure will be sent to the e-mail address registered in the entry system from the e-mail address of 'entry@wmg2021.jp'.
However, some people may not receive the e-mail due to refusing to receive e-mail from unknown address.

If you have not receive the information e-mail, please check the following.

◯Please check your junk e-mail folder, to make sure if you have not received e-mail there.
◯If you are rejecting to receive e-mail due to measures to prevent junk e-mail, the e-mail may not be delivered correctly. Please modify your setting so that you can receive e-mails sent from the domain name including '@wmg2021.jp'.

If you wish to receive e-mail once again, please send us the following information (Message) from the inquery form.

[Contents must include the following]
Please send me the e-mail regarding the refund procedure once again.
1 Name
2 Date of Birth
3 Log-in ID of the entry system (e-mail address)

◆Click here for Inquery form