Inquiry / Contact

The most frequently asked questions are summarized below.
Please refer to this page before filling out the inquiry form. Your issue may already have been resolved here.

Frequently Asked Questions (FAQ)

The Games was postponed for a long time due to the COVID-19, but after discussions with IMGA, it has been decided that it will be held from May 14th to May 30th, 2027.
Entry applications for the new session are scheduled to be accepted in May 2026.
Refunds are processed by bank transfer.
For everyone who contacted us, we will send a refund form URL to the email address you registered as your entry system login ID.
If you have changed your email address since the time of entry, please contact us to complete the email address change procedure.
We are already processing the refund.
If you have not yet completed the refund procedure, please do so as soon as possible.
If you have any questions, please contact


  • ・The contents of your inquiry and the personal information you entered will be used to respond to questions and inquiries, as well as for providing information. These will not be disclosed or provided to third parties without consent or valid reason.
  • ・We'll send you an automatic reply email for confirmation from the email address "" to your registered email address.
    If you're taking anti-spam measures, our emails might not reach you properly. Please make sure your settings allow you to receive our emails.
  • ・It may take some time for us to reply depending on the content of your inquiry or question. Please note that we may not respond if we deem it not appropriate to do so.

Contact Form

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Please fill out and confirm the required items in the form below before submitting your inquiry.
The inquiry form can be sent in the following Japanese and English. Please note that we won't be able to respond to inquiries using languages other than those listed.

※When inquiring about a problem with the Entry System, please describe the problem as much as possible.